Merlín AI

The health conversational assistant #1 in Argentina.

Chatbot based on Artificial Intelligence that provides a meaningful experience to patients from the WhatsApp application itself.

Healthcare Clients

Why Do Clinics and Hospitals Choose Us?

Features of Merlín

  • Staff Assistance: Assists administrative staff of the healthcare center.
  • Appointment Management: Real-time appointment management thanks to continuous access to the schedule.
  • Continuous Learning: Capable of learning new interaction methods over time.
  • Work Quality: Increases work quality within the institution.
  • Patient Care: Significantly enhances the patient experience.

Lighten the workload of your health center's administrative staff by more than 50%.

Increase billing for appointments in your clinic by more than 30%

Reduce the patient no-show rate by more than 10%

Advantages of Merlin over other chatbots

  • Improves the patient experience, with Merlin they can self-manage, even elderly individuals.
  • Enhances the experience of your administrative staff, with less repetitive work, healthcare will be truly human-centered.
  • It is more advanced than conventional chatbots because it is developed with Artificial Intelligence.
  • Understands the language of patients.
  • Learns new ways of interaction all the time.
  • Adapts to the idioms of each country.
  • Integrates with the systems of the healthcare center.
  • Can refer you to a human.
  • Can adapt to any platform such as: Kiosk for scheduling appointments in hospitals or digital platform: WhatsApp, website, and social media.
  • Allows the development of new functionalities in the future.

Our Merlin clients say…

Josefina Benedetti Clínica City Bell

La IA Merlín ha logrado otorgar el dinamismo y rapidez en la asignación de turnos que nuestros pacientes demandaban y evitar las tareas repetitivas de nuestros empleados.

Regina Petrucci Mutual Abril

¡Excelentes!, Siempre dispuestos a mejorar la experiencia del paciente y del operador

Micaela Miqueiro Jefa Marketing

Excelente servicio, siempre innovando y óptimo soporte técnico!

Gonzalo Barrionuevo Clínica Carra

Estamos muy satisfechos con la evolución constante que estamos teniendo. Hubo una muy buena aceptación de los pacientes con la modalidad 24/7, ya que su uso es muy práctico.

Merlin is a Virtual Assistant, based on Artificial Intelligence, that integrates into your healthcare center’s system so that patients can manage their appointments instantly. By not requiring human intervention (although it allows it), it operates 24 hours a day, improving the patient experience.

Merlin learns new ways of interaction over time.

Thanks to all of this, administrative staff can dedicate their time to tasks that add value to the Healthcare Center.

 

Merlin not only schedules medical appointments but also tests. Additionally, it allows patients to cancel or inquire about already scheduled appointments.

Furthermore, it also answers frequently asked questions and sends appointment reminders to patients, providing the option to reschedule an appointment at that time, thus reducing absenteeism.

Merlin will be integrated into the patient management or medical records system, and the appointment scheduler of your Health Center so they can work together and have the possibility to schedule appointments automatically.

The estimated time for implementation is approximately 2 weeks. This does not include the integration time with a new management system.

You can get Merlin very easily by clicking here to talk to one of our advisors.

Yes. With the implementation of the Assistant, you will be assigned a new line for its use.

Generate value in your business

Click here
to contact us or

Merlín AI

The health conversational assistant #1 in Argentina. Chatbot based on Artificial Intelligence that provides a meaningful experience to patients from the WhatsApp application itself.

Healthcare Clients

Why Do Clinics and Hospitals Choose Us?

Features of Merlín

  • Staff Assistance: Assists administrative staff of the healthcare center.
  • Appointment Management: Real-time appointment management thanks to continuous access to the schedule.
  • Continuous Learning: Capable of learning new interaction methods over time.
  • Work Quality: Increases work quality within the institution.
  • Patient Care: Significantly enhances the patient experience.

Advantages of Merlin over other chatbots

  • Improves the patient experience, with Merlin they can self-manage, even elderly individuals.
  • Enhances the experience of your administrative staff, with less repetitive work, healthcare will be truly human-centered.
  • It is more advanced than conventional chatbots because it is developed with Artificial Intelligence.
  • Understands the language of patients.
  • Learns new ways of interaction all the time.
  • Adapts to the idioms of each country.
  • Integrates with the systems of the healthcare center.
  • Can refer you to a human.
  • Can adapt to any platform such as: Kiosk for scheduling appointments in hospitals or digital platform: WhatsApp, website, and social media.
  • Allows the development of new functionalities in the future.

Our Merlin clients say…

Josefina Benedetti Clínica City Bell

La IA Merlín ha logrado otorgar el dinamismo y rapidez en la asignación de turnos que nuestros pacientes demandaban y evitar las tareas repetitivas de nuestros empleados.

Regina Petrucci Mutual Abril

¡Excelentes!, Siempre dispuestos a mejorar la experiencia del paciente y del operador

Micaela Miqueiro Jefa Marketing

Excelente servicio, siempre innovando y óptimo soporte técnico!

Gonzalo Barrionuevo Clínica Carra

Estamos muy satisfechos con la evolución constante que estamos teniendo. Hubo una muy buena aceptación de los pacientes con la modalidad 24/7, ya que su uso es muy práctico.

Merlin is a Virtual Assistant, based on Artificial Intelligence, that integrates into your healthcare center’s system so that patients can manage their appointments instantly. By not requiring human intervention (although it allows it), it operates 24 hours a day, improving the patient experience.

Merlin learns new ways of interaction over time.

Thanks to all of this, administrative staff can dedicate their time to tasks that add value to the Healthcare Center.

 

Merlin not only schedules medical appointments but also tests. Additionally, it allows patients to cancel or inquire about already scheduled appointments.

Furthermore, it also answers frequently asked questions and sends appointment reminders to patients, providing the option to reschedule an appointment at that time, thus reducing absenteeism.

Merlin will be integrated into the patient management or medical records system, and the appointment scheduler of your Health Center so they can work together and have the possibility to schedule appointments automatically.

The estimated time for implementation is approximately 2 weeks. This does not include the integration time with a new management system.

You can get Merlin very easily by clicking here to talk to one of our advisors.

Yes. With the implementation of the Assistant, you will be assigned a new line for its use.

Generate value in your business

Click here
to contact us or